Uma Super Market

About us

Get inspired by the fresh food possibilities in our store.

Who we are

Welcome to Uma Super Center, your go-to destination for all your daily needs!

 We offer more than just groceries—our aisles are stocked with health and beauty products, household essentials, electronics, pet care items, toys and much more, all in one convenient location. We are committed to making your shopping experience easy, efficient, and enjoyable by providing a diverse selection of high-quality products at great prices.

Affordable Price

Quality products at affordable prices for everyone to enjoy daily.

Quality at value

Delivering exceptional quality products without compromising on value or price.

24/7 Premium Support

Experience 24/7 premium support for all your needs, anytime, anywhere.

02+
Years Experience
How it work

Healthy, affordable, delicious

Search for item

Easily search for items to find exactly what you need quickly.

Find out the best prices

Discover the best prices available to maximize your savings today.

Save time and money

Efficient shopping helps you save both time and money effortlessly.

Your trusted destination for all your daily essentials! Since opening our doors in 2022,

We have been committed to providing a diverse range of high-quality products, all under one roof, to serve the needs of our community. Whether you’re shopping for fresh groceries, health and beauty products, household essentials, electronics, pet care items, or OTC medicines, Uma Super Center is here to make your shopping experience easy, efficient, and enjoyable.

Our Value

We guarantee the freshness and quality of all our produce

Vision

Our vision is to provide quality products that enhance everyday living.

Mission

Our mission is to deliver exceptional value and service to our customers.

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Customer Service Manager needed w/High School Diploma/GED or Foreign Equivalent and two (2) years experience as Customer Service Manager performing following job duties:

Devise Customer Experience Optimization Plan aligned with company’s long-term objectives.   Transform customer service from a reactive support function into a proactive strategic asset.   Elevate first-contact resolution (FCR) rates using predictive analytics and AI-driven service models. Streamline workflows, reduced inefficiencies and enhanced service quality by process improvement initiatives.   Apply Lean Six Sigma methodologies to identify and eliminate bottlenecks within customer service workflows.  Spearhead the deployment of a multi-channel engagement model, integrating various communication platforms like phone, email, live chat, social media and AI-enhanced chatbots.  Implement Robotic Process Automation (RPA) to eliminate repetitive tasks and improve efficiency.   Lead the development of the department’s annual financial plan, aligning customer service initiatives with the company’s financial goals.   Establish compliance with regulatory frameworks such as GDPR, CCPA and HIPAA. Use NetSuite to carefully monitor stock levels.  Supervise one (1) employee – Customer Service Representative.

Benefits: PTO & Health Insurance.

Job Location:              

North Salt Lake, Utah 

Mail Resumes to:

Uma Super Center LLC, d/b/a Express Mart SLC

15 S Highway 89, Suite#1, North Salt Lake, Utah 84054